How Our Answer Desk Handles Your Questions
Questions arrive through in-app chat, email and our WhatsApp line, and each one is tagged by subject before a person picks it up. Money questions about JazzCash, Easypaisa, SadaPay and Raast go to the finance desk, which checks the rail, the reference number and the timestamp on your receipt. Game questions go to the lobby team, who can name the studio, the
stake range and the table limits right away. Most money queries close the same day, because whoever replies can see the same transaction record you can.
- JazzCash
- Easypaisa
- SadaPay
- Raast